Our philosophy and services

Our Philosophy and Services

Transformative Psychology (TP) acknowledges and respects each person’s unique temperament, worldview, experiences and values. We recognise each person’s physical, psychological, emotional, spiritual and social dimensions, believing that each person has their own needs, preferences and aspirations.

At Transformative Psychology we believe that each person experiences multiple dimensions and processes simultaneously, all of which are part of one interconnected whole or Life itself. These dimensions and processes are arising, unfolding and evolving from moment-to-moment. These influence and are influenced by the totality of each person’s genetics, learnings and experiences to date, by various causes and conditions, and by various systems, including relationships, family, society, culture, the world and the larger universe or Kosmos.

Western and Eastern psychological, scientific, philosophical, educational and wisdom models, principles and practices are integrated into Transformative Psychology’s service and program design and delivery. This assists in responding to and supporting each person’s unique needs, temperament and complexity, sensitively and respectfully.

counselling1At Transformative Psychology we believe each person should have access to a range of psychology and learning services, programs and resources, enabling them to develop the capabilities they need for creating and living a fulfilling and meaningful life that is aligned with what is important to them.

To promote and facilitate these possibilities and offerings we specialise in providing various psychology, counselling, mindfulness, learning and supervision services to adults, including Medicare psychology services for eligible clients.

Concerns and needs we work with

Concerns and needs we work with

Transformative Psychology works with individuals, couples and groups / families who present with one or a combination of the following concerns, conditions, needs:

  • Depression
  • Anxiety
  • Stress
  • Life changes, transitions and adjustments
  • Loss and grief
  • Relationships: individual / couple / family
  • Dealing with ageing parents
  • Gay, lesbian, bisexual / sexual orientation issues
  • Drug and alcohol (substance) use
  • Internet over-use
  • Communication and social skills
  • Managing anger & strong emotional reactions
  • Problem-solving skills
  • Self-image/esteem
  • Mindfulness skills, self-compassion, meditation and contemplation
  • Spirituality and faith issues
  • Personal, wisdom and spiritual education and development

Please note that forensic psychology services and court reports are not provided by Transformative Psychology. These services can be provided by forensic psychologists.

Employee Assistance Programs (EAP)
Transformative Psychology provides psychology and counselling services in the context of Employee Assistance Programs (EAP) to individuals in businesses and organisations. We provide confidential psychology and counselling services to individuals who require support and a safe space to discuss their personal and / or professional concerns or needs, drawing on our extensive psychological experience.

Our guiding traditions

Our guiding traditions

Transformative Psychology is committed to the principles of evidence-based and evidence-supported practice.

Psychology and counselling services are informed and guided by the following psychological, scientific, philosophical and contemplative traditions, models, principles and practices:


  • Acceptance and Commitment Therapy (ACT)
  • Mindfulness-Based Interventions (MBI), including Mindfulness-Based Stress Reduction (MBSR) & Mindfulness Based Cognitive Therapy (MBCT)
  • Neuroscience, Western Insight Mindfulness Meditation and other contemplative traditions
  • Positive Psychology
  • Solution-Focused Therapy
  • Systemic and Family Therapy
  • Cognitive-Behavioural Therapy (CBT)
  • Psychodynamic
  • Depth Psychology
  • Psychosynthesis

Principles and practices from the following teachers, wisdom and spiritual traditions may be relevant and helpful to some people:

  • Jon-Kabat Zinn – Mindfulness-Based Stress Reduction (MBSR)
  • Zindel Segal, Mark Williams, John Teasdale – Mindfulness-Based Cognitive Therapy (MBCT)
  • B. Alan Wallace
  • Kristin Neff, Chris Germer and Paul Gilbert – Self-compassion
  • Brene Brown
  • Tara Brach
  • Rick Hanson
  • Martin Seligman – Positive Psychology
  • Buddhist psychology and mindfulness meditation
  • Yoga meditation and other meditative and contemplative traditions
  • Ken Wilber – Integral Theory and Practice
  • Eckhart Tolle
  • Cynthia Bourgeault – Wisdom tradition

Benefits of counselling

Benefits of counselling

Some of the benefits of counselling can include:

  • Enhancing self-awareness
  • Developing strategies for defusing from unhelpful, limited or distorted beliefs, thoughts, stories
  • Developing strategies for acknowledging and managing feelings
  • Developing strategies for acknowledging and accepting experiences
  • Learning to connect with and live in the present
  • Understanding and changing patterns of behaviour
  • Developing strategies for responding (and not reacting) to situations and people
  • Clarifying what’s important to you and how you want to live your life
  • Being supported to move toward valued directions
  • Developing new perspectives about present concerns
  • Developing self-management, self-care and self-compassion strategies
  • Developing interpersonal boundaries and strategies
  • Increasing intimacy and fulfilment in relationships
  • Learning to be more compassionate to others
  • Developing resilience, calmness and peacefulness

Misconceptions about counselling

Misconceptions about counselling

Some people may believe one or more of the following misconceptions about counselling that may prevent them from seeking support. Remember , these are misconceptions rather than truths or facts.

  • It’s only for weak people
  • It’s a sign of being ‘crazy’
  • It’s only for people who are suicidal
  • I should be able to manage everything on my own
  • Always keep your problems to yourself
  • It’s up to me to help myself at all times
  • It’s selfish and self-centred
  • There must be something really ‘wrong’ with or ‘defective’ about me
  • I’m a failure if I go to counselling
  • Only whingers and complainers go to counselling
  • How can this help?

What to expect in consultations

What to expect in consultations with your psychologist
  • All consultations are for approximately 55 minutes.
  • First, you will be talking with another human being who is interested in understanding and helping you.
  • You will be welcomed to the consultation and what to expect will be explained to you.
  • You will be asked to read and sign a Consent Form (for a copy go to Consultation Information, Forms, Policies and Fees section below) in relation to the psychological service that will be provided to you. You will have an opportunity to ask any questions you might have about it.
  • You will be asked various questions about your concerns and needs that will help your psychologist to understand why you have come to counselling at this time.
  • You might be asked to complete 1-2 questionnaires, and possibly at some time in the future. They will assist your psychologist to understand your particular concerns, and to determine what form of support and interventions will be helpful to you. If you are being referred for Medicare Better Access Psychology Services you will be asked to complete these at the start and end of a series of services.
  • Your initial and subsequent conversations with your psychologist will enable you to establish rapport and a professional, ethical and respectful relationship that is focused on helping you.
  • Your first consultation will assist your psychologist to identify factors that precipitated and might be triggering, exacerbating, perpetuating and maintaining your concerns, as well as what might be the best way to respond to your concerns and needs.
  • You will be encouraged to be as honest as possible and to share any sensitive or difficult information when you are ready to. This will enable your psychologist to support you in a manner that is helpful to you. Your psychologist is trained and experienced in listening to this information respectfully, non-judgementally and ethically.
  • Your psychologist will take notes during the first and some notes during subsequent consultations to assist with your care and management.
  • Consultation or progress notes will be maintained in relation to your psychological service, including for treatment planning and for tracking progress. This is a legal requirement. Information and notes about you are stored securely and are only accessible by your psychologist.
  • At the end of your initial consultation your psychologist will provide feedback to you, discuss options for responding to your concerns, including how many consultations you might require, and what will happen next and in subsequent consultations, especially if you decide you would like to continue to progress your psychological work together.
  • You will have an opportunity to ask any questions both during and at the end of a consultation. All decisions about available support options will be made by you, with guidance and recommendations from your psychologist. Please keep in mind that your psychologist is there to help you, and to work with you in a manner that enables you to clarify and work towards your counselling goals and preferred outcomes. This collaborative relationship continues right through your time together.
  • Your consultations are essentially about your concerns, needs and preferred outcomes. Your relationship with your psychologist supports you to achieve what is important and helpful to you.

Medicare programs & rebates

Medicare Programs: Psychology Services and Rebates

Medicare Services provided by psychologists

counsellingMedicareThere are a number of Australian Government initiatives under which psychologists are eligible to provide services under Medicare, including:

  • The Medicare Better Access to Mental Health Care initiative
  • The Chronic Disease Management (CDM) Medicare items.

Further information and details about these can be accessed from the resources below.

The Medicare Better Access to Mental Health Care initiative

The Better Access to Mental Health Care initiative introduced new mental health Medicare items on 1 November 2006. These items enable people with diagnosed mental disorders to access services from a range of mental health services providers, including psychologists.

For details about the Better Access to Mental Health Care and other initiatives go to:

Better access to mental health care: fact sheet

The Chronic Disease Management (CDM) Medicare items

These Medicare items are part of a government initiative that assists people living with a chronic and / or complex medical illness. Medicare rebates are available for treatment from allied health professionals who are assisting in managing the illness.

For details about the Chronic Disease Management (CDM) Medicare items go to:

Chronic Disease Management

Private health insurance rebates

Private Health Insurance Rebates

Clients who are not eligible for Medicare psychology services might still be able to receive a rebate from their private health insurance fund, if they are covered for psychology services. Clients will need to check their eligibility with their private health fund.

Transformative Psychology psychologists are registered with the major private health insurance funds, including Medibank Private, Bupa, Australian Unity and others.

APS Code of Ethics

APS Code of Ethics

counsellingAPSTransformative Psychology delivers psychological services in accordance with the Australian Psychological Society’s (APS) Code of Ethics, ensuring that you are treated ethically, respectfully and competently. For more information about the APS Code of Ethics, click on:

Client rights as a client of a psychologist (from Charter for clients of APS psychologists 2015)
  • You will be treated with respect at all times
  • Your cultural background and language tradition will be respected
  • You will be given a clear explanation of the services you will receive
  • You will be asked to give your consent for any service provided by your psychologist prior to the service commencing and as it progresses
  • You will receive an explanation about the confidentiality of the service and the exceptional situations where your confidentiality may not be protected
  • You will receive a clear statement about fees for your psychologist’s services
  • There will be a discussion about the estimated number of sessions required to achieve your goals
  • You will received skilled and professional services from your psychologist
  • There will be clear goals that you and your psychologist are working toward
  • You can ask any questions about the service you are receiving.
Client responsibilities as a client of a psychologist
  • Taking responsibility for your psychological treatment and care
  • Turning up for scheduled consultations
  • Informing your psychologist and providing adequate notice to your psychologist if you need to reschedule or cancel a consultation. Please note ‘adequate notice’ means providing a minimum of 48 hours notice to your psychologist if you are unable to attend a scheduled consultation. For further details refer to the ‘Fees, Rebates and Cancellation Policy’ in the Consultation Forms, Policies and Fees section.
  • Not attending any consultation in an intoxicated state from alcohol and/or drug use
  • Reflecting on and practising and applying learnings, skills and strategies your are learning in consultations to your life situations between consultations; taking responsibility for working on your psychological / counselling goals
  • Providing any feedback to your psychologist about the psychological service you are receiving.

Other psychology services and rebates

Other Psychological Services and Rebates

Transformative Psychology psychologists are registered providers of psychology services that are funded by the following organisations:

Victorian WorkCover Authority (VWA)
Requires a medical practitioner referral and an approved VWA claim.

Transport Accident Commission (TAC)
Requires a medical practitioner referral and an approved TAC claim.

Department of Veterans Affairs (DVA)
Requires a medical practitioner referral and approval from DVA.

Some of these services are billed directly. If there is an ‘out-of-pocket’ fee for the client, your psychologist will inform you about this.

If you have any questions or concerns about any of these or other psychology services and programs, please discuss these with your psychologist.